Where a passion for hair & desire for excellent customer service meet
Cancellation Policy :
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. - Less than 5 hour notice will result in a charge equal to 50% of the reserved service amount. For guests who fail to inform us prior or do not show up to their scheduled appointment, the card on file will charged for the entirety of the booked service.
After Service is completed :
After the service is completed, our client has up to 24 hours to request adjustments. Anything outside of the 24 hour period will be considered a new service and will be charged.